Privacy Policy
Last Updated: November, 2025
Extensions NW (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, schedule an appointment, or communicate with us by phone, text, or email.
By using our services or providing your information, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information: Your name, email address, phone number, and any details you provide during booking or consultations.
Appointment Details: Preferred dates, services, and stylist preferences.
Payment Information: Collected securely through our payment processor (we do not store full credit card numbers).
Communications: Text messages, emails, or forms submitted through our website.
How We Use Your Information
We use your information to:
Schedule, confirm, and manage appointments.
Send text reminders and updates about your appointment.
Respond to questions or consultation requests.
Share special offers or updates about new services (with your consent).
Improve our salon experience and communication with clients.
SMS Text Messaging
By submitting your phone number, you consent to receive SMS messages from Extensions NW related to your appointments, reminders, or occasional promotions.
Message frequency: Varies depending on your appointments and preferences.
Message and data rates: May apply.
Opt-out: You may opt out at any time by replying STOP to any text message.
Your consent to receive texts is not required to book services.
Data Protection
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Only authorized personnel have access to your information.
Sharing of Information
We do not sell or rent your personal information.
We may share limited data only with:
Service providers that help us operate our scheduling or communication systems (for example, appointment booking platforms or text messaging software).
Authorities if required by law or to protect our rights and property.
Cookies and Analytics
Our website may use cookies or analytics tools to understand visitor behavior and improve site performance. These tools do not collect personal details unless you choose to provide them.
Your Rights
You may request to:
Access or update your personal information.
Opt out of promotional communications.
Delete your information from our system (except as required for business or legal purposes).
To make a request, contact us using the details below.
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
Extensions NW
📍 690 Taybin Rd NW Salem OR
📧 info@extensionsnw.com
📞503-743-0684
We may update this Privacy Policy periodically. The “Last Updated” date at the top reflects the latest revision. Any updates take effect immediately when posted on this page.